FAQ
Frequently asked questions
What can I store inside?
The Travel Jewelry Case is designed for necklaces, earrings, rings, bracelets and small keepsakes. The Compact Travel Jewelry Case is best suited for everyday rings, earrings, fine necklaces and smaller bracelets.
What are the product dimensions?
The Travel Jewelry Case measures approximately 22.5 × 12.5 × 8.5 cm / 8.9 × 4.9 × 3.3 in and weighs approximately 400 g.
The Compact Travel Jewelry Case measures approximately 16 × 11 × 5 cm / 6.3 × 4.3 × 2.0 in and weighs approximately 155 g.
Are all 12 pouches included?
The Travel Jewelry Case includes 12 removable soft semi-transparent jewelry pouches. The Compact Travel Jewelry Case uses a divided interior and does not include the 12 removable pouches.
Can I carry the pouches separately?
Yes. The 12 pouches included with the Travel Jewelry Case can be removed and carried individually when you only need selected pieces.
What is included with my order?
The Travel Jewelry Case includes 12 removable pouches, a dust bag, gift card, cleaning cloth and presentation box.
The Compact Travel Jewelry Case includes a gift card, jewelry cleaning cloth and presentation box. A dust bag is not included with the Compact Travel Jewelry Case.
Which colors are available?
The Travel Jewelry Case is available in Soft Blush Ivory. The Compact Travel Jewelry Case is available in Pearl Gray and Deep Forest Green.
Will the color look exactly the same as the photos?
Slight color differences may appear because of lighting, photography and screen settings.
How much is shipping?
Limited-time free U.S. shipping is applied automatically through September 6. After the promotion, standard shipping is $4.99 USD and orders of $69 USD or more qualify for free standard shipping.
How long does delivery take?
Orders are prepared and handed over to the shipping carrier within 3–5 business days after payment confirmation. After dispatch, delivery to the United States typically takes 7–10 business days. Most orders are expected to arrive within 10–15 business days from the order date.
Delivery times are estimates and may be affected by carrier delays, weather, peak seasons, public holidays or remote destinations.
What if my order arrives damaged?
Email hello@rovelune.com within 15 days of delivery with your order number and clear photos. When the issue is confirmed, ROVELUNE will cover the reasonable return shipping cost and arrange a replacement or refund.
Can I return an item if I change my mind?
Yes. Eligible return requests must be submitted within 15 days of delivery. The item must be unused, in its original condition and include the original packaging and accessories. The customer pays return shipping for change-of-mind returns.